What Information We Collect and Why
When you create an account we collect your name, email address, mobile number and the payment method you choose — whether that is bKash, Nagad or Rocket. Each deposit or withdrawal generates a transaction record: the wallet number used, the amount moved and the timestamp. We
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keep these records because payment processors and fraud-prevention tools require a verifiable trail for every transaction. Beyond account setup, we collect device data — the browser type, operating system and session duration — so we can keep the lobby stable across mobile and desktop. We also
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log which pages you visit and how long you stay, not to profile you for advertisers but to fix load issues and improve navigation. If you contact our support team, that conversation is stored under your account so follow-up queries can be resolved without you repeating
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yourself. We do not sell, rent or trade your personal data to outside marketing networks. Data shared with payment partners — for bKash, Nagad and Rocket verification — is limited to what those processors need to complete your transaction. Your eligibility to use ul99 and the
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data rights available to you depend on your local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.